Friday, March 20, 2020

What encourages customers to choose a particular type of store to patronize

What encourages customers to choose a particular type of store to patronize Introduction Rob and Pablo, the co-proprietors of SNOG (a chain of U.K. based yogurt shops), mention that the secret behind their success lies not only in the type of product they sell but rather in the way in which they make each transaction an experience for their customers.Advertising We will write a custom proposal sample on What encourages customers to choose a particular type of store to patronize? specifically for you for only $16.05 $11/page Learn More What these two entrepreneurs are referring to is the general ambiance and feel that permeates a particular store or shopping area. Studies such as those by Cadogan (2007) indicate that consumer patronage of particular retail locations is influenced not only by the products that are being sold but the experience they garner from shopping at a particular location (Cadogan, 583-604). Grunert (2012) mentions that the concept of experience has increasingly being brought to the forefront of business planning for stores, restaurants and variety of establishments due to the correlation between experience and repeat patronage (Grunert, 445-456). Creating an Experience Rob and Pablo state the following regarding what it takes to become a successful entrepreneur now we are in a recession and we see businesses that are successful; I think the one thing you see that they all have is a form of experience for their customers which is an important aspect of operations, so we made sure that there was an experience at Snog. The experience that Rob and Pablo are referring is not just the quality of the product itself but what customers feel when they enter into a particular establishment. In the case of Snog, all their outlets have a warm and friendly ambiance which is not only family friendly but actually promotes, in their words, a happy feeling for customers. For example, it can be seen that in the case of Apple Inc. (which is considered the world’s most valuable company) all their stores , no matter what country they are present in, have a stylish and ergonomic design that looks clean, modern and cutting edge which has come to exemplify the experience of buying products at an Apple store.Advertising Looking for proposal on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Based on the popularity of Snog and Apple, it can be seen that by making their store into an experience rather than just a store this helps to encourage buying behavior among their clientele and even repeat visits (Ofir and Simonson 164-174). As such, for any business that wants to increase their customer base, it is important to develop the experience their venue provides in order to appeal to consumers and create repeat business (Sathish and Venkatesakumar, 67-76). Research Strategy The research strategy for this particular paper is actually quite simple, by combining academic literature with questionnaires distributed to membe rs of the local populace the researcher will be able to determine what specific experience factors encourage consumers to patronize a given establishment. Data Availability A brief overview of various academic journal websites showed a plethora of different articles that can be utilized as references. Not only that, the general availability of various brand name stores in the general vicinity of the researcher as well as potential survey takers in the campus shows that there are numerous sources of data that the researcher can utilize. Theoretical Framework Attribution theory centers around the derived assumption of a particular individual/group of people regarding a particular process, product or service based on their experience with it. It is often used as means of investigating consumer opinions regarding a particular product and to determine the level of satisfaction derived from its use. By utilizing this particular theory as the framework for this study, the researcher will b e able to correlate the opinions of the research subjects regarding their assumptions over what practices lead to job satisfaction thus resulting improved performance and staying longer with the company.Advertising We will write a custom proposal sample on What encourages customers to choose a particular type of store to patronize? specifically for you for only $16.05 $11/page Learn More Cadogan, John. Enjoyment Of The Shopping Experience: Impact On Customers Repatronage Intentions And Gender Influence. Service Industries  Journal 27.5 (2007): 583-604. Business Source Premier. Web. Grunert, Klaus. An Integrative Conceptual Framework For Analyzing Customer Satisfaction With Shopping Trip Experiences In Grocery Retailing. Journal Of  Retailing Consumer Services 19.4 (2012): 445-456. Business Source Premier. Web. Ofir, Chezy, and Itamar Simonson. The Effect Of Stating Expectations On Customer Satisfaction And Shopping Experience. Journal Of Marketing Res earch (JMR)  44.1 (2007): 164-174. Business Source Premier. Web. Sathish, A. S., and Ramakrishnan Venkatesakumar. Customer Experience Management And Store Loyalty In Corporate Retailing With Special Reference To Sony World. Annamalai International Journal Of Business Studies   Research 3.1 (2011): 67-76. Business Source Premier. Web.

Tuesday, March 3, 2020

How to Spot and Deal with Horrible Bosses

How to Spot and Deal with Horrible Bosses Even if you’re happy with your position and your place of work, having problems with your boss can really make your life miserable. Some bosses just have a bad work ethic or unreasonable expectations of you. The most awful ones might have hair-trigger tempers, be cruel and demeaning, or even worse. Looking out for the warning signs that you might have one of these horrible bosses may help you deal with or even slip out of a bad situation before it’s too late. 1. Remain on alert during the interview.The ideal way to deal with a bad boss is to never work for him or her in the first place. This requires you to pay attention to red flags during your job interview. Potential bosses reveal much about their personalities during interviews- even though you’re the one who’s being questioned. If she arrives to the interview late, spends more time staring at his phone than engaging with you, or is unprepared or insulting, you can expect a lot of the same behavior on the job. Some workers have no problem dealing with such unprofessionalism, but if you don’t want to deal with it, say â€Å"thanks, but no thanks† to this job opportunity.2.  Look out for issues on the job.Some issues won’t arise until you’re actually working with your boss. These problems may involve a boss who is never there when you need him or one who’s constantly breathing down your neck. He may have problems with dishonesty, which can even involve taking credit for your work. She may expect you to work late, and in worst-case scenarios, only let you know this when you already have one foot out the door. He may not be willing to admit to his mistakes and might even throw you under the bus to deflect blame from himself.One or two of these issues is almost to be expected- after all, bosses are fallible humans as we all are. But when issue piles upon issue, it might be time to seek employment with a boss who isn’t so horrible.3. Believe it when you see impossible-to-miss issues.Sometimes bad boss behavior can be pretty subtle. Other times, it’s more like a slap in the face. Racist, sexist, homophobic, or otherwise offensive behavior from a boss is impossible to ignore and a clear sign that your boss is utterly horrible. There is no reason you should have to deal with such behavior- you do not have to be a trooper and keep your mouth shut if you are being mistreated. Filing a complaint with HR is definitely in order under such circumstances. Bosses who are verbally or physically abusive or invade your personal space or sexually harass you should be reported to HR, OSHA, or even the police.4. Listen to your body.Your boss’s horribleness is not just detectable in his or her behavior. Your own body may also send you a warning. Does the idea of having to deal with her another day put a knot in your stomach or an ache in your skull? Are you losing sleep because you cannot stop thinking about how your boss c hews you out every day? Does your heart pound as you walk into the office because you know your boss is either lying in wait for you or off who-knows-where while you’re left to deal with everything? Well, then your body may be sending you a clear message: get out- your boss is horrible.

Sunday, February 16, 2020

Disaster Management and Emergency Planning Essay

Disaster Management and Emergency Planning - Essay Example This report would highlight, in clear terms, the actions expected of the emergency response units: with a great emphasis on how the casualties are attended to; how the public is being warned of the danger of the incident; and how media representatives are properly handled in the course of this catastrophe. The magnitude of this disaster calls for rapid establishment of an effective command structure. According to the classification of emergencies in UK, this scenario can be categorized as a â€Å"serious emergency† (Level 2), because it is a terrorist attack on the welfare of people. In such a situation, a Co-ordinated Combined Government Command Structure (CCGCS) may be necessary to help the casualties. This depends on which section first of all responds to the incident. The UK Central Government, after deliberating on the urgency of the issue may firstly activate Cabinet Office Briefing Room (COBR), chaired by the Prime Minister. Since this incident occurs in the Promenade of Blackpool, which is located in Lancashire, North West of England, the response would be led by the appropriate Lead Government Department in that English Region. Initially, local responders are naturally expected to start the rescue operations: and when this is carried out by the local police led by Police Gold Commander, Strategic Co-ordination Group (SCG) would be activated (which comprises of all the representatives of rescue/ emergency organizations and agencies in that locality). The main guiding principles behind the operations of the Co-ordinated Combined Government Command Structure include preparedness, situation monitoring, continuity, subsidiarity, crisis detection support, containment, communication, integration, response, de-escalation and recovery (Moore & Lakha 2006). The Strategic Co-ordination Group may involve Regional Resilience Team

Sunday, February 2, 2020

Response Article Example | Topics and Well Written Essays - 500 words - 4

Response - Article Example In fact, besides cleaning, washing, cooking, child care and teaching, meticulous economists consider that a woman works as a private economist-accountant; in addition she gives first aid, care and psychological support for sick family members at the level of nurses. But always it is taken for granted. The reason for such existing underestimation of women’s labor author sees in difficulty of its treating from the standpoint of price. The concept of the value, firstly distinguished in relation to the market by Adam Smith, comes to be far from â€Å"moral† value expression. Thus, â€Å"value† comes to be only the price one can get for goods and services distribution. So women turn to be a kind of nature resources which worthless when preserved to future generations and only their use establish their validity. Both environment and women’s household labor are constituted to be free gift of nature and their preservation may be considered only as a cost. Women are seen to be â€Å"economically inactive†, though their housework is implicitly taxed by not being valued. Thus, the problem comes when women’s everyday work is not recognized in the distribution of benefits. Though money payments are not necessary for the work to be done, when work becomes a concept in institutionalized economics payment should inevitably enter the picture, as â€Å"money should change hands†. Thus it proves that women are being totally ignored as creators of wealth, though for ages they’ve been at least cultural wealth accumulators. But while women cannot exchange their family production on the market, they make no use of own labor power. The other problem women just came conscious about is that they are being seen just as instruments of economic system, though any time women need convincing about the necessity of household work. The solution of this problem may be seen (at least from V. Lenin’s point of view) in involvement of women into social production. However, from my point

Saturday, January 25, 2020

The Roles And Responsibility Of A Teacher

The Roles And Responsibility Of A Teacher Introduction This report is designed to help an individual who wishes to be employed in the teaching field. The main focus of this report will be on primary school teaching. The report will talk about the key entry requirements that are needed, the key issues and policies that are usually required and a summary on what would make this profession considered an attractive occupation and why it would be recommended. Rationale: The report is designed to help any individual to know what they are looking for when deciding to join the professional field of primary teaching. Methods: The methods that were use to find information on the topic was mainly from internet sources, books and journal, Results: The Roles and Responsibility of a teacher: The roles and the responsibilities that a teacher must have are that they must be able to maintain a professional manner when working with children. They also must have a high expectation from the parent and the children. The parents ask that their child do very good compared to other school. The teacher must also have the updated knowledge of any up coming or current polices regarding the children. (Teachernet.gov.uk/ Standards 2007) According to Teachernet (2007) it also explains that the teacher must also have the ability to work together as a team and must also be expected to work longer hours if required. They also must be able to use different ranges of strategies to help develop children abilities. Like help develop knowledge and understanding for example. Support those who need guidance on their learning methods. Establish safe environments for everyone; ensure what is happening in the classroom and outside as well. They must have a good knowledge of literacy and numeracy ski lls and IT skills as well. Teachers must also mark assessments to the correct requirement and make sure that the marking is approved by the second marker. Entry Requirement for the teacher: To become a teacher the standard entry requirement that a person must have is GCSE five A- C in Maths, English and Science. A CRB (Criminal Records Bureau) and experience with working with children. These are the standard that the person working towards teaching must have. The next stage would be to achieve a QTS Qualified Teacher Status by doing ITT Initial Teacher Training. There are several routes to ITT. Postgraduate path With a degree or similar in a relevant subject for the primary National Curriculum, a PGCE Postgraduate Certificate of Education could be a good route. You can study by distance learning on a flexible basis, two years part-time or one year full-time. SCITT School-Centred Initial Teacher Training SCITT is a classroom-based training programme taking one year and normally leading on to the PGCE qualification. You need a degree to qualify. Employment-based routes You could gain QTS in a school while working on a trainee salary along a programme shown below: GTP Graduate Teacher Programme (you must have a degree) RTP Registered Teacher Programme (you must have degree, BTEC HND or two years of a degree) OTTP Overseas Trained Teacher Programme (you must have a non-EU teaching qualification equivalent to a UK degree). The number of employment-based programme places is limited and a great deal of competition exists. (Careerguide.com 2010) There also will be training requirement throughout the person career. It can depend on what the person needs help on. Government Policies and Issues One current issue that the teachers are facing is the abolishing of the SATS. There have been talks about how the government wishes to get rid of the year Six SATS. In the Teachers Nut magazine Dec 09, it gives an article about how the teachers wanted to boycott the Sats as they felt that the children are given too much pressure. An article written by Sarah Lyons in Nut magazine 09, shows a survey where they found the latest teacher workload and how much they are tackling it. The survey looks at the different ranges that the teacher must do. One of the common problems that arose was that the teachers had excessive workload and that there was a limit of 48hrs and that the teachers were going well above to fit all of these. Also there was an issue of amount of task that they were given to fit and try to get the student to do. Every Child Matters 2004 (ECM) is a green paper which shares programmes to help support and improve the outcomes of young children from the ages 0-19 years. With this it provides how the child should be treated in schools and make sure that they are safe wherever they are. Although it is a law paper, it is really useful as it can help contribute the relationship between the teacher and student, because if the child is feeling insecure it can encourage the child to talk to the teacher. In the journal written by Johnston 99, the number of males entering the primary teaching field has decrease compared to female. They explain that the male are more pressure to be seen in a more masculine field as the teaching field is more feminine, as the teaching field need more of a caring environment which tend to be more female This make the males feel that they have to compete for a position which they must show that they can be caring as a female. The journal explains how men feel pressured into more masculine roles as teaching has been stereotyped as a female field. As a result these cause men to feel that they have to compete for the position, which they must need to show that they are caring just like women. Curtis, 2009 explains that the head teachers of primary schools are asking parents to not believe the league tables as it is it is not reliable. This is because the table shows some of the children potential. Primary teachers are complaining that the children are not being shown their full potential. It also shows the difference between schools and undermine their child education as other students would resort to bullying when they find that the student go to a bottom school. The media is putting pressure on the teachers as they are complaining that the students are not doing well. They are making the teachers feel that they are not given the students the best and are only there to make money. Because in the Daily Mail 2010, an article explained that the teachers are having to put up with more children as the classrooms are really small and that the teachers are having problems looking after more then 30 children in a class, which then makes it creates more issues as the teacher is finding it more difficult to teach as they will not be able to help the child to their full potential as different child will need different help. Conclusion Why is teaching primary school a good profession when there are so many issues and many policies to learn? Teaching is a good professional field to go into as it gives a person something to give back. Becoming a teacher means that you will be able to challenge yourself and make use of all the skill you have learnt throughout your years. It also means that you will be able to express yourself and will learn to work together with teams. Becoming a teacher will help you become focus and make you independent. Becoming a teacher will help you be proud of your student, when you see them giving you smiles when they have achieved something. Also as a career, there are opportunities that can mean that you can move up the ladder. Also, the pay rate increases as you move up and the starting rate is from ÂÂ £20,000 per year and moves onwards. Another reason why this is a good professional is that as a teacher you will be able to learn new development and policies, that it will be very handy and you will be contently constantly learning training new things to improve your skills. Becoming a teacher will mean that you will have a job security and will be able to travel the world and help teach other students as well, also it will make you feel younger and livelier with the children. You also get the summer term and any other main holiday as well. And also teach new subjects that you may have not known about. Becoming a teacher is fun and will make you enjoy your life. It will also make you please that you are able to teach others and make them feel proud of themselves.

Friday, January 17, 2020

Public school vs. cyber school Essay

Did you know you have more choices today about where your children attend public school? There is more to public schools than just the traditional â€Å"brick and mortar† schools you attended in past decades. Cyber schools are essentially public schools where students attend school full-time online at home or where ever they have an internet connection. Technology has made it easier than ever before to educate your child at home. According to NATIONAL CENTER FOR EDUCATION STATISTICS (2013). â€Å"From school year 1999-2000 to 2010-2011, the number of students enrolled in public charter schools increased from 0.3 million to 1. 8 million students. During this period, the percentage of all public schools that were public charter schools increased from 2 to 5 percent, comprising 5,300 schools in 2010-2011. † (Charter School Enrollment). Students have started to attend Cyber School because of a variety of reasons including: social anxieties, peer pressure, students who are under stimulated with curriculum, students behind in classes, and bullying. If you are saying to yourself that stuff like this only happens in middle and high school, you are kidding yourself. Bullying and Peer Pressure also happen at the elementary level. At third grade the main reason my nephew left public school was because of being bullied. He was the subject of humiliation, when an older student forcefully made him take chewing tobacco and put it in his mouth and keep it there until he got sick in front of other kids. This instance alone was enough for my sister and brother-in-law to pull their son out of public school and begin to Cyber School him at home. It is something like this that makes parents stop and think if traditional public education is the right choice. Families deciding the best option of a public education or cyber school for elementary children need to carefully consider the learning environment, their parental involvement and the academic benefits. The learning environment in which children learn is a determining factor as to whether a child should attend Cyber School or be sent to a traditional brick and mortar school. Public school teachers have classrooms full of fifteen to twenty-five students to provide attention to, which means your child is not getting the proper instruction they need to learn at their best and could lead to your child falling behind. I have seen this with my son who is in first grade, when he comes home I ask him what he learned. His response is â€Å"I don’t know. † Every night we work on homework and he struggles to do simple math facts and with reading sight words (words that students are expected to know in the grade they are in). After the first marking period my husband and I had a parent teacher conference with his teacher and I asked how he was doing in class and was concerned with his math and reading skills not being at the appropriate level. Her response was â€Å"Well he is slow at processing information and it takes a long time for him to get his worksheets done, we have to move on. † At this point in the conference I am thinking I could do a better job teaching him at home. I do not want my son to go unnoticed and fall through the cracks of the public education system and be promoted through grade levels because the teachers are too busy to stop and make sure every child understands the material before moving on. Students who stay at home to learn are in their home where it is a primarily safe and secure environment. Children do not have to deal with the peer pressure, bullying, worry about what clothes to wear or being in the right cliques. With Cyber School your child focuses on doing school work and advancing their education. A child enrolled in Cyber School can be just that- a child, and this alone will give your child the opportunity to focus on what he or she is learning that day. Some children are more productive and have better learning experiences when in the right environment; whether it be at home where they can get individual attention or in a large classroom full of noisy children trying to get the teachers attention. Parents have a choice in how involved they want to be with their child’s education. A public school teacher oversees the daily efforts of the students and parents get reports only if the student is failing or at report card time. Public school parents can be involved in other ways like: helping with homework or help study for a test; be there for plays, concerts and activities; and talk to the teacher and see what areas you can help your child achieve. While some parents want and need to work, making it so they have less time to spend being involved in their children’s education; other parent’s want that hands on approach to ensure their child’s success. Parents’ involvement in their child’s education is crucial in Cyber School while in public education you are leaving your child’s education up to the teacher. A parent would need to manage their child’s schedule, ensure child is completing work at a reasonable pace, while leaving the instructional experience to the teacher. Parents who decide to home school their children should find a way to integrate social aspects into their child’s daily structure; such as, signing him up for sports teams or community clubs like: Cub Scouts, Boy Scouts and Girls Scouts with other children his age. This way students will be able to benefit from the social aspects, which are needed at every age. Parental involvement is important for the success in any child’s education whether in public school or in Cyber School. There are academic benefits to both public school and Cyber School; where public school students learn valuable social skills by attending classes with others their own age. The social interaction between children and between children and teachers give children the ability to learn to socialize well with other students and make friends. Children are taught at an early age to work together and problem-solve in groups with other children. Public education is a one-size-fits-all approach to education, teachers are to slow down the pace of their instruction to cater to the slowest students in the classroom, even though these are the ones that are sometimes overlooked. My neighbors’ son was overlooked, because when they tested him for Cyber School, they found he was actually not performing well in math. His test score was a whole grade level below where he should have been. With enrolling him in Agora Cyber Charter School he is able to get more help in the subject areas he needs to improve upon. By enrolling your child in Cyber School you are your child’s learning coach, by partnering with the teacher to ensure daily progress and academic achievement. Having your child learn at home with Cyber School will give him/her the individualized attention that the large class sizes in public schools fail to offer. An individualized curriculum will be one that is tailored to your child’s needs, learning style, and strengths and weaknesses. According to Agora Cyber Charter School (2014), â€Å"Agora’s individualized approach means your child can go as fast or slow as he needs to†. Cyber school students move at their own pace and have the ability to focus more time on harder subjects where needed. If a student has problems in addition facts but excels in telling time and counting money then the student can devote as much time as needed to develop those skills; therefore, the benefits of Cyber School leave no weak points in the child’s education. A decision whether to enroll your child in a cyber school or a traditional â€Å"brick and mortar† school involves many factors. Parents must carefully weigh these benefits and decide how important each of these points is to them when making their decision. Both public schools and Cyber schools hold specific and helpful opportunities for children to learn. Every parent should decide what is best for their child’s education; as each child is a unique individual, and their education should be just as unique as them. Works Cited NATIONAL CENTER FOR EDUCATION STATISTICS. (2013). The Condition of Education. Retrieved from http://nces. ed. gov/programs/coe/indicator_cgb. asp Agora Cyber Charter School. (2014). K-8 Curriculum. Retrieved from http://www. k12. com/agora/curriculum/k-8#. UxorwDiPLnM.

Thursday, January 9, 2020

The Gospel Of Matthew, By William Shakespeare - 1785 Words

Regardless of how one chooses to live their lives, there always seems to be a desire for something more. Despite the difficulty to understand certain meanings in life, it seems that numerous authors grapple with this desire for knowledge. In the GOSPEL OF MATTHEW, Christ and his disciples struggle with understanding truth. Christ serves as a teacher for the disciples in this area as he explains how â€Å"†¦the angels will appear and separate the wicked from the upright,/to throw them into the blazing furnace, where there will be weeping and grinding of teeth† (Matthew 13:49-50). This passage explains to the disciples how as long as they live free from sin, they will be able to better understand hell and live a fulfilling life. Meanwhile, in OEDIPUS REX, Oedipus spends all of his time searching for the perpetrator in King Laius’s murder. On the other hand, in ANTIGONE, the characters each seem to go different routes in discovering truth. Although Antigone bel ieves she owes â€Å"†¦a longer allegiance to the dead than to the living†¦,† indicating she seeks truth in the rules of the gods, Creon, the King and Antigone’s uncle, pursues the truth by strictly abiding to the rules of man. Ismene, Antigone’s sister, takes a middle stance by seeking a balance between the rules of man and the rules of the gods in hopes to find truth. Unlike Antigone, Ismene is more concerned in finding peace in her life, whereas Antigone and Creon seem more adamant about doing the right thing. In THEShow MoreRelatedAnalysis Of John Milton s Paradise Lost, The Faerie Queene1308 Words   |  6 Pagesheretic† (Hill, 1977) Hence explaining the literature produced by Milton promoting the abolition of church hierarchy and Charles I’s reign. Charles I’s rule sought a surge in not only social tension, but religious tension also; in collaboration with William Laude (Archbishop of Canterbury and royal advisor) King C harles I sought to introduce English prayer books to Scotland’s churches in 1638 which caused both great upset and insult to the Scottish people; as a result of their disgust the Scots formedRead MoreThe Importance of Literature for Christians2056 Words   |  9 Pagescollected over hundreds of years telling God’s story of creation, the fall of man into sin, and the promise of redemption and salvation. When Jesus was born into this world, He became the word of God made alive in human form. The Bible tells us in the Gospel of John â€Å"in the beginning was the Word, and the Word was with God, and the Word was God.† Therefore, if God is the Word, then literature begins with God. When the Earth was void and dark God spoke light and life into existence. Out of nothing HeRead MoreWhat Is The Holy Spirit? 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The criminal and justice systems of many free countries today employ this Judeo-Christian requirement of having witnesses testify and in British and American jurisprudence, witnesses are part of â€Å"due process of law,â€⠄¢ a legalRead Morewisdom,humor and faith19596 Words   |  79 PagesTable of Contents (with links) Walter G. Moss 1 Table of Contents (with links) 1 Wisdom, Perspective, and Values 2 Humor’s Contribution to Wisdom 4 Humor and Wisdom in Europe: Some Highlights 5 Renaissance Humor: Erasmus, Rabelais, Cervantes, Shakespeare 5 Two European Russians: Anton Chekhov and Vladimir Soloviev 9 Reflections on Humor from Nietzsche to the Theatre of the Absurd 12 Humor and Wisdom in the United States: Lincoln, Beecher, Twain, Sandburg, and Buchwald 17 From The Times (of London)Read MoreLogical Reasoning189930 Words   |  760 Pagesspeakers. In 1840, in his introduction to The Philosophy of the Inductive Sciences, William Whewell wrote: We very much need a name to describe a cultivator of science in general. I propose to call him a scientist. Whewells stipulative definition caught on. It has now become a correct lexical definition. Persuasive definitions are another category of definitions. Take the definition of atheist proposed by William, an acquaintance of mine: By atheist I mean a non-Christian pervert who will rotRead MoreOrganisational Theory230255 Words   |  922 PagesThe creation of this text was a challenging adventure, and we would like to acknowledge the contribution of many others to its development. We would like to express our thanks to Jacqueline Senior, who was our original commissioning editor, and to Matthew Walker, who took over that role. We also would wish to thank David Cox and Stuart Hay, who have been our development editors. Their contribution to the pedagogic shaping of the text challenged many of our initial assumptions about the nature of a